complaints

Advance reminder Plants are living organisms in their own right. They respond to their environment according to their constitution and ability to...

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Opening of the nursery and the garden

We are open by appointment or during organized events. You can consult our agenda. To arrange an appointment, we prefer Wednesdays, Fridays,...

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Make a plant order

Direct order on our e-commerce For plants in stock, you can fill your virtual basket directly on our site and follow the recommendations of each step...

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Accessibility

The paths of the gardens are mainly made of grass and those of the nursery of bark. There are some steps in some places, but alternative paths allow...

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Delivery of plants

We offer you several ways to do: Send by mail, see our terms of delivery by mail and our prices for postage and packing. Pick up at the nursery, only...

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Mail delivery

The parcels leave Bastogne, Belgium. We work mainly with Bpost and DPD, as well as their partners in other countries. The deliveries by Bpost are...

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Cancel an order

It is always possible to cancel an order before shipping. The cancellation request will be made by email. Once the parcel has been prepared, ready to...

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Information importante

A partir de ce 1er mai, toutes nos ventes par correspondance sont supprimées et la boutique en ligne est fermée.

Nous vous retrouvons dans notre encyclopédie des plantes qui est désormais libre d'accès, ainsi que dans notre jardin pour des visites sur rendez-vous.

Nous restons à votre disposition par mail pour toutes questions.

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